Joe Fedewa has been writing about technology for over a decade. At the time of writing in early May 2023, the sync feature is not end-to-end encrypted, but Google says it plans to offer E2EE "down the line." Keep that in mind if you want to use the sync option. There are two ways to transfer Google Authenticator codes to a new phone-manually and through the sync feature. How to Transfer Google Authenticator to a New Phone More recently, in 2023, Google added the ability to sync codes across devices. This allows you to import or export authentication codes from one phone to another. In 2020, Google added a "Transfer Accounts" feature. Thankfully, it's not difficult to move Google Authenticator codes from one phone to another. When you change or upgrade phones, Google Authenticator doesn't migrate codes automatically-you need to do that manually. Two-factor authentication ( 2FA) has become an essential security precaution for many people, but it can also be a source of anxiety. You can also sync your codes with your Google account. A QR code will be generated, which you can scan with Google Authenticator on the new device. Step 4: Once you enter the correct code, you have successfully turned off the Google Authenticator.To transfer Google Authenticator 2FA accounts to a new phone, open the menu in the app and select "Transfer Accounts." Choose "Export Accounts" and select the accounts to transfer. Please enter the code and click on Confirm. Step 3 : A verification code will be sent to your registered email address and mobile number. Then, click on Continue to enter the next page. Step 1: Please login to the Bybit app, key in your email address/ mobile number, and the account Login Password. If you managed to do so, please refer to this guide on how to rebind using your RKP into your new smartphone's Google Authenticator.įor security reasons, Bybit does not store any account's Recovery Key Phrase Solution 1: Attempt to locate your Recovery Key Phrase (RKP). Recover your Google Authenticator code using App You will receive an automatic email with your case number and our customer support team will contact you within 1-3 working days. Please only re-submit a request after three working days.įor users who cannot receive the verification code to recover google authenticator code due to permanent loss of mobile number or email address, please submit a case manually via this link. Our customer support team will contact you within 1-3 working days. Once you have confirmed the submission, you will receive an automatic email with your case number. Please enter your account registered email address or contactable email address (if you are only registered with a mobile number), our customer support will contact you via email within 1-3 working days for further assistance. Kindly refer to your account's registered email address inbox for additional instructions. Step 5: Once you enter the correct code, you have successfully turned off the Google Authenticator.įurther verification may be required if there is a need. If you are not able to receive the verification code by SMS, please refer to Troubleshooting : Unable to receive SMS verification code. If you are not able to receive the verification code by email, please refer to Troubleshooting : Unable to receive Email verification code. A verification code will be sent to your registered email address and mobile number. Step 3 : Select Google Authenticator not working option and click on Confirm. Step 2: Click on Having problems with verification. Step 1: Please login to the Bybit website, key in your email address/ mobile number, and the account Login Password. Solution 2: If you do not have your RKP, Bybit can assist you to unbind the Google Authenticator. It will only be shown once, which is at the point of binding your Google Authenticator. If you managed to do so, please refer to this guide on how to rebind using your RKP on your new smartphone's Google Authenticator.įor security reasons, Bybit will not store your account's Recovery Key PhraseĪ Recovery Key Phrase is presented in either a QR code or a string of alphanumerics. Recover your Google Authenticator code using PC/Desktop Common reasons for not being able to access Google AuthenticatorĢ) Smartphone malfunction (Failure to turn on, water damage, etc)
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